Privacy Policy

Effective Date: 01/01/2025

Build Pro Warehouse (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website (“Site”) or doing business with us.

This Privacy Policy explains how we collect, use, disclose, and protect your information.

1. Information We Collect
2. Information You Provide

We may collect personal information when you:

• Submit a contact form
• Request a quote
• Place an order or open an account
• Communicate with us by phone, email, or online

This may include:

• Name
• Company or organization name
• Email address
• Phone number
• Billing and shipping addresses
• Payment or account information (processed securely)

1. Automatically Collected Information

When you visit our Site, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited and time spent on the Site

This data is used for website functionality, analytics, and security.

2. How We Use Your Information

We use collected information to:

• Process orders and payments
• Provide products and services
• Respond to inquiries and customer support requests
• Improve our website and services
• Communicate about orders, accounts, or policy updates
• Comply with legal and regulatory obligations

3. Sharing of Information

We do not sell or rent your personal information.

We may share information with:

• Service providers (payment processors, IT support, delivery partners)
• Legal or regulatory authorities when required by law
• Business successors in the event of a merger or sale of assets

All third parties are required to safeguard your information.

4. Payment Information

Payment information is processed through secure third-party payment processors. Build Pro Warehouse does not store full credit card numbers on its servers.

5. Cookies & Tracking Technologies

Our Site may use cookies or similar technologies to:

• Improve functionality
• Analyze site traffic
• Remember user preferences

You may disable cookies in your browser settings, though some features of the Site may not function properly.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain personal information only as long as necessary to:

• Fulfill business and legal purposes
• Maintain records required by law
• Resolve disputes and enforce agreements

8. Your Rights & Choices

You may:

• Request access to or correction of your personal information
• Request deletion of information where legally permitted
• Opt out of non-essential communications

Requests can be made using the contact information below.

9. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Ohio & U.S. Compliance

This Privacy Policy is governed by applicable U.S. and Ohio laws. We comply with lawful requests for information from government or regulatory agencies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact:

Build Pro Warehouse
148 Caldwell Drive, Cincinnati, OH 45216
513-802-7304
BuildPro@buildprowarehouse.com